I Work At A Suicide Hotline – Here’s What It’s Like
“What if I said the wrong thing?”
Women’s Health Magazine interviewed one of MHA-NYC’s crisis counselors about working at the National Suicide Prevention Lifeline and some of the thoughts that every crisis counselor encounters on the job.
“I learned that it wasn’t my job to swoop in and save the day. I wasn’t there to come up with a solution, or prove to someone that they shouldn’t feel the way that they do. I wasn’t there to show them the light at the end of the tunnel they thought would never end. Instead, it was my job to help them find it themselves. It was all about collaborating. It was all about connecting.”