Helping New Yorkers In Crisis

NYC Well is a one click, one call connection to counseling, crisis intervention, peer support and referrals for treatment and support services, serving New York City’s five boroughs. NYC Well is free, 24/7/365 confidential mental health support for all New Yorkers. This toll-free, multilingual, crisis support service is available in English, Spanish, and Mandarin/Cantonese, with translation available in more than 200 languages. NYC Well is funded through the New York City Department of Health and Mental Hygiene and administered by the Mental Health Association of New York City.

Contact NYC Well

Call:

English: 1-888-NYC-WELL (1-888-692-9355), Press 2
Call 711 (Relay Service for Deaf/Hard of Hearing)

Español: 1-888-692-9355, Press 3

中文: 1-888-692-9355, Press 4

Text: 

Text WELL to 65173

Chat:

Visit https://nycwell.cityofnewyork.us/en/get-help-now/chat-with-a-counselor-now/

Website:

Visit https://nycwell.cityofnewyork.us/en/

Download the NYC Well digital brochure here.

Quick Links

Stories of Hope

By Christian Burgess, LMSW, Director, Disaster Distress Helpline, Vibrant Emotional Health I’m the Director of the Disaster Distress Helpline, the nation’s only 24/7 crisis hotline dedicated to providing year-round access to immediate crisis counseling and support for survivors, loved ones of victims, emergency responders, and anyone in the U.S. and territories struggling with distress during... View Article

Barbara, a restaurant worker who was feeling extreme stress and anxiety for her family due to the COVID-19 pandemic, recently reached out for support to the Disaster Distress Helpline (DDH), administered by Vibrant. She shared that she is especially worried for her young children and was longing for safer times. In addition to the safety... View Article

By empowering individuals with the tools to help people in crisis in their communities, we can support those who are struggling, demonstrate that suicide is not inevitable, and build a stronger mental health safety net for all.    

When 9/11 happened, I joined the Marines. The Marines gave me a sense of being and purpose. When you’re in the Marines, you are trained from the first day that death is creeping in. It’s always creeping in. It has to be on top of your mind. That I might die in Iraq was more... View Article

#NYCWell Call Center

Struggling with feelings of anxiety? Don't struggle alone! Confidential help is available 24/7 at #NYCWell. on.nyc.gov/nycwell

Nai-post ni First Lady Chirlane McCray noong Lunes, Disyembre 5, 2016