Support For Suicidal Individuals On Social And Digital Media
Digital communities and social media platforms provide important vehicles to express ourselves, find information, and communicate with one another. This is also true for individuals in distress who are potentially suicidal. Too often their posts go unnoticed or not responded to. There are compelling reasons for social media companies to establish digital policies that will reduce the risk of suicide for these individuals as well as mitigate risk for the company. Not only will it save lives, it is the socially responsible thing to do.
The “Support for Suicidal Individuals on Social and Digital Media” free toolkit was developed by the staff of the National Suicide Prevention Lifeline to help digital community managers and social media platforms establish safety policies for helping individuals in suicidal crisis.
This toolkit is designed to help community managers understand:
What to look for concerning suicidal content in an online community.
When to respond to community members who have made statements
related to suicide.
How to approach situations with at-risk individuals so that a community member can be connected to the appropriate resources.
The guidelines listed within this toolkit are free to use. They are informed by best practices established by the National Suicide Prevention Lifeline and Vibrant Emotional Health. For those interested in building a more customized or expansive set of safety policies and support resources, Vibrant Emotional Health experts are available to provide consultative services.
Table of Contents:
Why Establish Digital Policies for Those at Suicidal Risk?
How to Identify Someone at Risk for Suicide Online
The Exception to All Rules: Imminent Risk
How to Engage an Individual in Crisis Online
How to Build a Digital Safety Resource Bank
Crisis and Suicide Prevention Resource List–U.S.-Based
Crisis and Suicide Prevention Resource List–International