July 22, 2022  — Categorized in:

988 Lifeline Transition Volume

The National Suicide Prevention Lifeline successfully transitioned to the 988 Suicide & Crisis Lifeline on Saturday, July 16. As expected, volume over the transition week increased substantially. We are grateful that transitioning to 988 brought awareness of this resource, and more people sought support through the 988 Lifeline, and help was available.

Full data for July will be available at the start of August in the form of monthly reporting. In the meantime, here are some high-level points:

  • Over the period Thursday, July 14-Wednesday, July 20 (transition week), the Lifeline received over 96,000 calls, text, and chats.
    • This is in comparison to over 66,000 the week before.
    • This is an approximately 45% increase in volume between the transition week and the previous week.
    • It is an approximately 66% increase in volume compared to the same week in 2021.

Vibrant will continue to collaborate with SAMHSA and HHS to ensure the 988 Lifeline provides the best life-saving support possible. We welcome the chance to provide regular monthly reports for July when the month is completed.


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